Even with our great limited warranty*, you still need to take good care of your vehicle.
Proper maintenance to protect your vehicle includes:
Change the oil at least every 5,000 miles to protect your engine.
Check your tire pressure monthly to save money on gas.
Rotate your tires every 10,000 miles so they last longer.
Keep receipts of all service work as they may be required for your warranty.
Call CarHop before you get any warranty work done on your vehicle.
Below are some examples of repairs that generally are covered. Some states have coverage beyond what is shown in the examples – please review the purchase contract you received when you purchased your vehicle from CarHop for specific limited warranty* questions.
Parts & Labor Covered:
Internal Engine
Internal Transmission
Water Pump
Fuel pump
Axles
U-joints
How the CarHop Limited Warranty* Process Works
Check the self-help videos below – they could help save you time and money.
Contact the auto service shop to set an appointment so the service shop can diagnose the issue.
Ask how soon they can look at your vehicle, so you know before you bring it in.
Bring your vehicle to the shop. Towing is not covered under the limited warranty*.
The auto service shop will send CarHop service an estimate for the work that the shop is recommending.
CarHop will approve any repairs that are covered under the limited warranty*. The covered items can be started immediately as soon as the needed parts arrive.
For any repairs not covered under the limited warranty*, the shop will inform you of the prices and timing needed to complete the work.
Contact the service shop directly for questions about the timing of repair completion or specific questions about the work completed.
The estimate and approval process can take between 24 and 48 hours.
Please review the purchase contract you received when you purchased your vehicle from CarHop for specific limited warranty questions*. You may also call the local CarHop location where you purchased your vehicle.
*See the dealer for a copy of the limited warranty
**Vehicle History Report for information purposes only. See the dealer for a copy of the limited warranty. Within 7 days of purchase, exchange the vehicle for another of similar value or get a refund of all payments made to date.
